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Jama Connect Interchange Help

Troubleshooting Jama Connect MCP

Question

Answer

Jama Connect MCP failed to start or failed to authenticate.

Clear your Jama Connect MCP Authentication cache according to your environment, then restart your server.

Mac OS via Terminal

  1. Terminate the mcp-remote process:

    pkill -9 -f "mcp-remote"

  2. Clear the MCP Auth Cache:

    rm -rf ~/.mcp-auth

Window OS via Powershell

  1. Terminate the mcp-remote process:

    Get-CimInstance Win32_Process |

    Where-Object {$_.CommandLine -match "mcp-remote"} |

    ForEach-Object {Stop-Process -Id $_.ProcessId -Force}

  2. Clear the MCP Auth Cache:

    Remove-Item -Recurse -Force "$HOME\.mcp-auth"

Jama Connect MCP stopped working after a period of inactivity.

  1. Check if the IDE or client includes an option to stop and restart Jama Connect MCP.

  2. Try restarting the IDE or client to force it to reconnect to Jama Connect MCP.

  3. If restarting doesn’t resolve the issue, repeat the steps described in Set up Jama Connect MCP.

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