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Jama Connect Interchange User Guide

Self-hosted server specifications

Jama Connect Interchange requires a host system to run the application. If you want to provision your own server for running Interchange, it must meet the following specifications.

Jama Software tests Interchange using an AWS EC2 Ubuntu virtual machine. Performance is dependent on several factors such as the number of integrations and the items they are tracking to sync.

Recommended server specs
  • OS — One of these Linux platforms


    The 64-bit version of one of these Ubuntu versions:

    • Ubuntu Kinetic 22.10

    • Ubuntu Jammy 22.04 (LTS)

    • Ubuntu Focal 20.04 (LTS)

    • Ubuntu Bionic 18.04 (LTS)

    • Docker Engine is compatible with x86_64 (or amd64), armhf, arm64, and s390x architectures.


    A maintained version of one of the following CentOS versions:

    • CentOS 7

    • CentOS 8 (stream)

    • CentOS 9 (stream)


    A maintained version of RHEL 7, RHEL 8 or RHEL 9 on s390x (IBM Z). Archived versions aren’t supported or tested.

  • Architecture — 64 bit

  • CPU cores — 4 cores

  • Memory —16 GB

  • Storage — 20 GB 100–GB (scales based on integration volume)

Minimum server specs
  • OS — Some Linux distribution

  • Architecture — 64 bit

  • CPU cores — 2 cores

  • Memory — 4 GB

  • Storage — 20 GB

Network access

To view the application webpage, the host system must be reachable within the network. Ports 8080 and 443 must be opened on the host system.

The host system must be able to reach the systems that Interchange is integrating with via APIs. For a Jama Connect to Jira integration, both connectors use the REST API to integrate data. In this case, the host system must be able to reach both Jama Connect and Jira via the network on port 443.

TLS certificate

(Optional) Jama Connect Interchange can be configured to use TLS for added security. Have your TLS private key ready before installing Interchange.

Frequently asked questions for self-hosted installations

Do any special TCP ports need to be unblocked in our firewalls?

The server hosting Jama Connect Interchange must have the inbound ports 22, 80, 443, 8080, and 8443 unblocked. For outbound traffic, ports 80 and 443 must be unblocked.

Is Jama Connect Interchange installed as part of our Jama Connect self-hosted installation?

Jama Connect Interchange is installed separately from Jama Connect, but the two processes are similar.

Does Jama Connect Interchange support airgapped installations?

Yes, Jama Connect Interchange can be installed in an airgapped environment.